ZACA demands fair pay in 24-hour economy
By Thandizo Banda
GOVERNMENT and employers must seriously consider fair wages, night shift allowances and stronger labour protection for workers as the country shifts to a 24- hour economy, Zambia Consumer Association (ZACA) executive secretary Juba Sakala has said.
Sakala said in an interview yesterday, the measure was aimed at safeguarding workers’ rights and ensuring they were adequately compensated, especially those working night shifts.
“Under Zambia’s Employment Code Act of 2019, night work is defined as work done between six pm and six am, and workers are entitled to a shift differential,” he said.
Sakala said a 24-hour economy must not only extend working hours but also improve the welfare, safety and dignity of both workers and consumers.
“Many workers are already earning low incomes and transitioning to a 24/7 economy without reviewing salary risks and exploitation. Workers may be required to work longer or night shifts without adequate compensation, transport support or allowances, which would worsen their living conditions rather than improve them,” he said.
Sakala said the shift towards a round-the-clock economy, supported by assurances from the Zambia Police Service to heighten security, held potential benefits for consumers but also raised serious concerns.
“On the positive side, extended operating hours can improve access to goods and services, enhance business activity and create employment opportunities,” he said.
Sakala said under the extended hours arrangement, consumers stood to enjoy greater convenience while businesses could boost productivity.
“However, the success of this intervention depends heavily on effective and sustained security, especially during night hours. Without visible policing and safe public spaces, consumers and workers remain exposed to crime risks,” said Sakala.
